1. Who we are and how to contact us

Xploon FZ LLC owns and operates the portal www.xploon.com, which is registered with the Dubai Development Authority under commercial license number 1011412 (hereinafter referred to as "we," "us," or "our"). It is important to note that we do not function as a property developer or brokerage firm. For inquiries, please reach out to us via email at info@xploon.com.

2. By accessing our portal, you agree to these terms

These Terms outline the rules and responsibilities associated with your use of the portal.

By accessing our portal, you acknowledge that you accept these Terms and agree to follow them. If you do not accept these Terms, please refrain from using our portal.

You need to be at least 18 years old to access our portal. By using it and agreeing to these Terms, you confirm that you meet this age requirement. We suggest downloading and saving a copy of these Terms for your records, as they constitute a legally binding agreement between you and us. These Terms might also refer to additional terms that are relevant when you use our portal, including our Privacy Policy.

3. We might update our terms

We periodically revise these Terms by updating them on the portal. Before using our portal, we recommend that you review these Terms to ensure you are aware of the applicable conditions at that moment.

4. We might update our portal

We may periodically modify the content of this portal or temporarily suspend or permanently discontinue any part of it, which may affect your access to the portal.

5. Your responsibilities and permissible usage

It is essential to refrain from any misuse of our system or this portal.You are expressly forbidden from engaging in hacking, circumventing security protocols, or disrupting the operational integrity of our system and this portal. This restriction also includes the introduction of viruses, trojans, or any other harmful or damaging content. Furthermore, it is important to use the available forms on the portal appropriately, ensuring that all submissions reflect genuine inquiries.

You are prohibited from reverse-engineering, decompiling, disassembling, deciphering, or otherwise attempting to obtain the source code of the portal. It is prohibited to utilise any automated tools, software processes, or methods to access, retrieve, scrape, or index the portal or any content contained within the portal.

You must not gain any unauthorised access to the portal, the server hosting the portal, or any connected servers, computers, or databases is strictly prohibited. Additionally, you must not engage in any actions that could interfere with, damage, or disrupt any aspect of the portal or its content, nor any equipment or networks that support the portal, or any software or systems utilised in delivering the portal.

It is imperative that you refrain from utilising or cataloging any data or content from the portal to create a database of property information or to engage in any competitive activities that have not been expressly permitted by us.

It is essential to refrain from uploading or utilising any inappropriate or offensive language or content, as well as from soliciting commercial services in any communication, form, or email that you send or submit through the portal.

The names, logos, and all associated products are protected by trademark. Access to the portal does not grant any individual the right to utilise any name, logo, or mark in any form.

6. User Registration

To access specific information and services on our portal, registration is required.

We reserve the right to decline any registration application at our discretion.

All information you submit to establish an account will be handled in accordance with our Privacy Policy.

Each registration is intended for individual use only. You are prohibited from sharing your username and password with others or allowing multiple users to access the account on a network.

You affirm that all information you provide during the registration process is accurate and complete.

You accept full responsibility for all activities conducted under your account and for maintaining the confidentiality of your password, whether it was created by you or assigned by us. You must inform us immediately of any unauthorised use of your account or any security breaches you may encounter.

We reserve the right to deactivate any account or password, whether created by you or assigned by us, at any time if we reasonably determine that you have not adhered to any of the terms outlined herein.

7. Content

Any content you upload to our portal will be treated as non-confidential and non-proprietary, granting us the right to utilise such content for any purpose, in accordance with our Privacy Policy. Additionally, we reserve the right to reveal your identity to any third party who asserts that content you have posted or uploaded infringes upon their legal rights.

The opinions expressed by users or members on our portal do not reflect our own views or values.

All content uploaded to our portal must be accurate and comply with the relevant laws of the country from which it is submitted.

Your content must not include any defamatory material regarding any individual

Your content must not contain any obscene, offensive, hateful, discriminatory, unethical, immoral, or inflammatory material.

Your content must not infringe upon the intellectual property rights of any third party, and you agree to cover all royalties, fees, or other payments that may arise.

You represent and warrant that you possess the legal rights, including all necessary licenses, rights, consents, and permissions, to use and authorise us to display your information. You will not submit any contributions that violate the intellectual property rights of any third party, and you agree to pay all royalties, fees, or other payments associated with any contributions you make. We will exercise our discretion to determine whether there has been a violation of this clause. If we believe a breach of this clause has occurred, we may take appropriate action, which may include the immediate revocation of your access to our portal or the temporary or permanent removal of any posted content.

8. Warranties and damage suffered by you

To the fullest extent allowed by law, regardless of whether you are a consumer or a business user, we shall not be held responsible for any loss or damage, whether arising from contract, tort (including negligence), breach of statutory duty, or any other cause, even if such loss or damage was foreseeable, that results from the use or inability to use the portal.

We shall not be liable for any loss or damage that occurs in connection with failures resulting from software or internet errors, unavailability, or any other factors beyond our reasonable control. Additionally, we will not be responsible for any loss of your password or account that arises from a malfunction, error, power loss, or any other issue related to your computer system and/or your account.

We will not be liable for any losses resulting from the misuse of, or inability to use, our portal, nor for any losses related to lost profits, business interruptions, or damage to reputation.

We do not provide any warranties or guarantees regarding the security of the portal or its freedom from errors, bugs, or viruses. We are not liable for any loss or damage that may occur due to a virus, distributed denial of service attack, or any other harmful technological material that may compromise your computer equipment, software, data, or other proprietary materials as a result of your use of the portal or your downloading of any content from it or any linked websites. It is your responsibility to ensure that your information technology, software, and platform are properly configured to access the portal.

9. Links to other websites

This portal features links to websites managed by third parties. We do not have authority over the content of these external sites. We make no guarantees or representations regarding the accuracy or completeness of any information associated with the linked websites. The links are provided solely for your convenience. We do not endorse any products or services promoted on those sites. Should you choose to visit any third-party website linked from this portal, you do so at your own risk.

10. Indemnification

You agree to indemnify and hold us and our affiliates (and our officers, partners and employees) harmless from any loss, liability, claim or demand, including reasonable attorneys' fees, arising from your access to and use of the portal

11. Governing Law

This Agreement shall be governed by and construed in all respects in accordance with the laws of the United Arab Emirates as applied in the Emirate of Dubai. Any dispute arising out of the formation, performance, interpretation, nullification, termination or invalidation of this Agreement or arising therefrom or related thereto in any manner whatsoever, shall be settled by arbitration before the Dubai International Arbitration Centre (DIAC) in accordance with the provisions set forth under the DIAC Arbitration Rules 2022 (the Rules), by three arbitrators appointed in compliance with the Rules and the legal place of arbitration shall be Dubai International Financial Center. The language of arbitration shall be English. If any document is in another language than English, the Party producing such document shall, at its own expense, have such document legally translated into English. In case of any conflict between the origin language and the English language, the English version shall prevail.

12. General Provisions

The titles in these Terms of Use are provided solely for convenience.

You are prohibited from assigning or delegating any or all of your rights or obligations under these Terms of Use.

We reserve the right to assign this Agreement at any time without prior notice to you.

Our failure or delay in exercising or enforcing any right or provision of these Terms of Use shall not be interpreted as a waiver of our right to take action.

We shall not be liable for any violation of these Terms of Use resulting from circumstances beyond our control.

You may contact us on support@xploon.com